Solution Engineer – C#

Outsourced

Your Outsourced team in the Philippines

Job Summary

We are looking for a Solution Engineer/C# Developer for one of our Ireland-based clients!

Job Description

The Role:

  • Responsible for Configuration and Implementation of different products using Glams Interchange Platform to Data’s customers
  • Work with a Business Analyst and Project Manager who will lead the overall implementation project. This requires an analytical person, who detail orientated, can solve problems quickly and effectively and is confident in client-facing situations
  • This plays a key role in the successful delivery of products to the client’s high-profile and ever-expanding customer base.

Your Responsibilities:

  • Understanding the Platform and implementing different products as per customer requirements
  • Reviewing client User Requirement Specifications and translating those into product requirements
  • Understanding process workflows and providing workaround solutions when software needs are not met
  • Work closely with both internal and external stakeholders to understand their goals, strategies, and constraints and use this understanding to collaborate effectively with them
  • Work internally to configure the software to meet customer requirements and present the configured system back to Business Analysts and customers alike
  • Collaborate iteratively with Business Analysts to define a solution design, working through different scenarios, looking critically at different options and ultimately to a final design
  • Work on Validation deliverables, including the creation of test scripts, document reviews, configuration testing, configuration verification, running configuration comparisons and supporting user acceptance testing
  • Collaborate closely with the Project Manager to deliver projects to ensure that scope is adhered to
  • Through client engagements, identify new features that the platform does not currently offer and will be of benefit to our customers
  • Supporting continuous improvement program, always looking at how the organisation can improve on process, delivery, and service to our customers
  • Support and troubleshoot configurations to aid root cause analysis and provide solution

Qualifications

  • Degree in IT, Computer Science or other programming courses.
  • Must have at least 2-3 years of industry experience
  • Proficient in C# programming language
  • Experience working directly with external customers – ideally customers with a global reach
  • Strong verbal and written communication skills – communicates thoughts in a well-organised manner
  • Demonstrates an ability to work to tight deadlines across multiple projects
  • Experience in any one of the programming languages is an added advantage
  • Previous experience as a Business Analyst is an added advantage

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