Solution Architect


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About this opportunity!

The role of Solution Architect is a senior person responsible for solution large pursuits in the application development services space for Ericsson clients. We are now looking for a Solution Architect who will be responsible for analyzing, designing, and developing innovative technical solutions for the customers.

What you will do:

  • Be accountable for providing a profitable business model for Ericsson by translating customer needs, and technology opportunities into detailed technical offerings, solutions, and proposals
  • Analyze customer technology, define business requirements and participate in risk analysis
  • Be responsible for the execution of the proposals and project work, resource allocations, assignments, and budgets
  • Engage with the CxO level to present project updates, strategic direction, risks, and recommendations for Network improvement programs
  • Deliver on necessary feature implementation and recommend parameters settings to better data services
  • Participate in knowledge-sharing activities
  • Provide technical support in customer discussions & presentations
  • Manage customer complaints and provide solutions with accurate explanation reports
  • Participation in the development of the service portfolio
  • Drive changes in the methods, processes, and guidelines with internal and external customers
  • Participate in knowledge transfer, documentation, and information sharing
  • Engage with the sales and accounts teams to drive add-on sales and new business opportunities during the entire process to contribute to increased sales volumes
  • Implement, fine-tune and benchmark features implemented into the network in line with customer presentation and expectations.

You will bring:

  • 7 – 12 years in an IT Telco as a Solution Architect
  • University degree in Electrical/Electronic Engineering, Telecommunications, Computer Science or equivalent experience in a related subject area
  • Solid customer/stakeholder management
  • Competent in advanced feature trials and implementation for 2G,3G and LTE with the introduction of 5G
  • Sense of urgency with quality as a key result
  • A strong background in handling/effecting change
  • A good command of English, both written and oral
  • Good presentation skills
  • Excellent communication skills
  • Knowledge sharing and collaboration skills
  • Experience in VOLTE and 5G will be advantageous

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