Senior Product Manager

HFC Kenya

HFC is a boutique financial services institution providing one stop banking and investment solutions.

Overall Job Purpose

The Senior Product Manager will be responsible for product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with technology, business, marketing and other teams to ensure revenue and customer satisfaction goals are met.

Principle Accountabilities

The Senior Product Manager will be responsible for the following:

  • Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
  • Translate product strategy into detailed requirements for prototyping and final development by engineering teams.
  • Develop product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
  • Analyze market data to develop or improve products, and define exhaustive customer value propositions for effective marketing communications.
  • Collaborate closely with technology, business, marketing, legal and finance teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization.
  • Develop product positioning and messaging that differentiates HF group across primary market segments
  • Ensure products and releases are launched correctly and on schedule.
  • Retrieve and analyze feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products.
  • Use market research, analysis, and direct engagement with our internal and external customers to create product requirements and define success metrics

Minimum Qualifications, Knowledge and Experience

  • Bachelor’s degree (or equivalent) in Technology, Engineering or business-related field.
  • Related certification in Agile Delivery
  • 5+ years’ experience in a dynamic product management role in FSI.
  • Proven success in overseeing all elements of the product development lifecycle through the agile methodology.
  • High effectiveness in managing cross-functional teams.
  • Experience in delivering finely tuned product marketing strategies.
  • Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
  • Experience in design thinking methodology and customer journey mapping.

Key Competencies and Skills

  • Planning, documentation, budgeting, and resource planning for all product development projects.
  • Determine and select options to achieve goals and/or resolve ad hoc emergent issues.
  • Managed delivery teams assigned to innovation products within the specified timelines
  • Monitor the development and implementation of innovation projects within the defined timelines.
  • Quickly and appropriately respond to, or drive, change, while maintaining flexibility and focus.
  • Persists to complete tasks/responsibilities, even in the face of difficulties, are optimistic and tenacious all through.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; of developers, product owners, and subject matter experts.
  • Resolves conflicts by demonstrating leadership and appropriate decision-making competencies
  • Results-oriented, excellent interpersonal skills, analytical thinking, problem-solving skills, good communicator, innovative, self-driven and a team player who can work with minimum supervision.

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