International Rescue Committee (IRC)

We respond to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Join us #StandWithRefugees.

https://www.rescue.org/

Job Description

This is an exciting new opportunity for a Recruitment Systems Manager to be a liaison between our Talent Acquisition (TA) teams and our HRIT team! We’re seeking a highly skilled and experienced Recruitment Systems Manager to oversee the implementation, maintenance, and enhancement of our recruitment technology systems. This role is best for someone who understands the recruiting function and business needs, and who is proficient in IT solutions and innovations in that area. We are a large INGO with recruiting teams all over the world. This is a chance to work in a global, multicultural, multi-lingual environment to develop the recruiting systems stack but also support the training of our country program recruiters to use those tools to be more efficient and effective in their work. Hiring quickly and optimally is key to running our programs and supporting our efforts to support refugees and displaced people around the world. This new role will need someone who has a deep understanding of recruiters’ usage of ATS and CRM systems, is familiar with systems and vendor management, can manage complex projects from start to finish and can develop and maintain a regular and consistent set of training offerings.

Key responsibilities:

Manage the full lifecycle of the recruitment technology systems, including implementation, maintenance, enhancement, and retirement.
Partner with the Global TA team and the IT team to examine and understand the current stack of recruiting and HR solutions; identify areas for improvement, and develop strategies to optimize recruitment operations.
Represent IRC to vendors to fully understand our current suite of tools and to develop a plan to have the business fully use the tools available. Including: analyzing new product features to assess their applicability to our context; advocating with the vendor to close product gaps not yet on the vendor’s roadmap; providing HRIT with requirements needed to implement new features
Lead the implementation of new recruitment technology solutions from start to finish and ensure successful adoption by end-users. Provide ongoing support after the project is completed.
Develop and maintain recruitment technology systems documentation, including user guides and training materials.
Work with in-country HR to determine training and solution needs, and offer regular systems training sessions and updated materials.
Provide ongoing support to end-users and stakeholders and ensure timely resolution of system issues.
Monitor system performance, analyze data, and develop reports to measure system effectiveness and identify opportunities for improvement.
Stay up-to-date with recruitment technology trends and best practices, and make recommendations for continuous improvement of recruitment technology systems and processes.
Other recruiting systems projects or improvements as needed.

Job Requirements:

Education:

Undergraduate degree in business administration, information technology, Human Resources, or related field or equivalent work experience.

Work Experience:

2-3 years of experience in a similar role or as a project manager, preferably in HRIS implementation, is highly desirable. Candidates with a mix of experience in Recruiting, Human Resources and systems support are also encouraged to apply.

Demonstrated Skills and Competencies:

Strong project management skills, including project planning, risk management, and change management.
Excellent communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
Experience with HRIS systems, such as Cornerstone (CSOD) ATS & Onboarding, CRM systems, Workday, HireRight, Textio and SkillSurvey is highly desirable.
Experience managing vendor relationships.
Experience leading recruitment technology implementation projects and ensuring successful adoption by end-users.
Strong analytical skills, including the ability to analyze data and develop reports to measure system effectiveness.
Previous experience creating and effectively delivering training in a multicultural context is important.
Knowledge of recruitment processes and best practices is highly desirable.
Fluency in English is required. Business-level proficiency in French, Arabic, or Spanish is a plus.
Minimal travel (~10%) as needed.