ICT Officer

Reporting To:    Sacco Manager

SYSTEMS AND STAFF SUPPORT

The ICT Officer will:

1. Perform day-to-day IT tasks including staff support, IT systems setup and installation, systems management, and maintenance.
2. He/ she will also manage the Sacco network infrastructure and ensure that the machines, servers, network, and powers systems are running efficiently.
3. The ICT officer will manage Sacco electronic communication systems including Email, Internet, and website. When necessary, liaise with internet service providers to resolve internet connectivity issues.
4. Update the Sacco website accordingly.
5. In addition to this, he/she will maintain an up to date Inventory of the Sacco IT Equipment and recommend equipment replacements where necessary based on the policies and need.
6. The ICT officer will also provide technical advice on new technologies that are appropriate in enhancing the Sacco’s service delivery.

NETWORK & DATA SECURITY – ICT OFFICER JOB

1. Ensure that high standards of integrity, availability and confidentiality of all Sacco data, information, networks, systems, and other IT resources are maintained.
2. Perform daily system monitoring, review and address system & application logs, document and report any security incidences to the Sacco management.
3. Ensure that all machines and systems are up to date with the current anti-virus software. Install software, OS and firmware updates and security patches when available.
4. Ensure that the Sacco website highly available and the SSL certificate is up to date. Ensure members portal is always functional and secure.
5. Conduct regular system audits. Prepare, and share regular reports with Sacco management.

DISASTER MITIGATION AND BUSINESS CONTINUITY

1. Develop, manage, and communicate a disaster mitigation and recovery plan that will ensure good data recovery in case of system failure/malfunction to ensure business continuity.
2. Ensure all Sacco data is backed up daily and accurately following the backup plan. Conduct regular tests for the backup.

POSITION REQUIREMENTS- ICT OFFICER JOB

• Bachelor’s degree in Computer Science or Information Technology from a recognized University
• Minimum of 5 years professional experience in a similar position
• Highly familiar with a wide variety of IT security, network engineering and operating system software
• Integrity
• Good problem-solving skills
• Leadership, organizational and communication skills

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