Firmware Testing & Support Engineer

  • Full Time
  • Kenya
  • Posted 11 months ago

Q-Sourcing Servtech

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About This Job:

On behalf of our client in the petroleum industry, we are looking for a competentskilled, and experienced Firmware Testing and Support Engineer

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

Job Summary:

Reports to Lead Hardware Engineer

Overall Objective

Ensure the reliable operation of our meters by conducting rigorous testing of current and future firmware versions, continuously improving the firmware testing process and making recommendations to improve meter firmware.


Clients in Kenya and Tanzania


The Firmware Testing & Support Engineer will have the following responsibilities:

  1. Test firmware versions under development
  2. Analyse and record test results, and prepare written test reports
  3. Recommend improvements in meter software and hardware design. Continuously improve testing processes
  4. Monitor and analyse the performance of deployed firmware
  5. Support firmware release process
  6. Investigate technical issues and potential tampering incidents and recommend resolutions.
  7. Train colleagues in the repair and configuration of meters.
  8. Analyse daily meter performance and report issues.
  9. Provide technical assistance to our technicians and salespersons in the field.


  1. Ability to read circuit schematics and board layouts in electrical CAD programs
  2. Knowledge of hardware (embedded hardware) and firmware interaction.
  3. Experience in C/C++ and Java programming languages.
  4. Experience with MySQL is an added advantage
  5. Enthusiasm to continuously improve skills and learn new technologies
  6. Ability to work under pressure to meet deadlines
  7. Attention to detail
  8. Ability to analyse data using Excel

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