DevOps Engineer

Software Group

SG provides solutions to a range of players in the financial sector focusing on #commercialbanks, #MFIs, #creditunions, #paymentnetworks and #mobileoperators.

Main responsibilities:

The DevOps Engineer will have the following responsibilities:

  • Provide client support and technical issue investigation/resolution of incidents via Ticketing software, and e-mail, for the internally developed products
  • Carry out initial investigation and be a point of contact for bug-fixing and new development work for applications in Production
  • Deploy, update and maintain development, testing, and production environments
  • Maintain 3rd party tools part of the solutions like reverse proxies, load balancers, database servers, and monitoring tools
  • Add and maintain Knowledgebase articles and Deployment Guides

Technical Skills:

The DevOps Engineer requires the following skills:

  • 2+ years of relevant experience in the same or similar position.
  • Specific experience:
  • Work on software projects in a software company.
  • Work with a ticketing system (for example, Atlassian Jira)
  • Good practices (ITIL, Change Management, Incident Management, Problem Management)
  • General understanding of the business functions and industry specifics.
  • Technical knowledge about:
  • Linux and Windows
  • Docker
  • SQL
  • Networks
  • Virtualization and cloud technologies.

Personal skills:

  • Analytical and problem-solving skills
  • Adaptiveness in а fast-changing environment
  • Constructive approach and openness to dialogue, proactivity
  • Communication skills, teamwork, prioritization skills
  • Customer management skills
  • Ability to act and establish themselves as reliable experts in their work
  • Willingness to work on shifts
  • Willingness to travel
  • Excellent PC literacy
  • Fluency in English

General Requirements for All SG Employees:

  • Must have a positive, get-it-done attitude and willingness to take on and contribute in any cross-functional areas the team needs at any given time
  • Must understand and buy into the core values, vision, and mission of the company
  • Must have a drive for professional development and actively engage in team improvements
  • Must speak English fluently and have clear writing skills for communicating with customers and colleagues

By joining us you can:

  • Use your passion to make an impact and unleash your career with a purpose.
  • Increase the meaningful moments in your life by working for a company with proprietary products that drive digital transformation, boost financial inclusion, and improve the quality of life for millions of people.
  • Maximize your compensation through our regular salary review, annual bonus, and stock option programs.
  • Benefit from our Recognition program and Employee Referral program.
  • Feel safe with the additional health insurance.
  • Enjoy a work-life balance with 25 days of paid leave, flexible working time, and work from home.
  • Discover the exotic destinations where our customers operate.
  • Enrich your world with the new friends you will find in the amazing fun-loving and multicultural environment of our company.

Why Software Group?

  • You are looking for an employer that is a trusted and recognized global technology partner.
  • You want to take pride in working for a company of Bulgarian origin and a worldwide presence.
  • You care to make an impact on financial inclusion and help people improve their lives.
  • Your professional goals lead you to your next planned career step in a team where everyone benefits from the passion for innovation, technologies, digitalization, continuous improvement, collaboration, and fun.
  • You appreciate getting recognized and well-rewarded for your achievements and maximizing them in our team.

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