Backend Software Engineer

Service Management Group (SMG)

SMG is an experience management provider that offers a software with a service (SwaS) solution to help brands improve customer + employee experiences.

Job Description

As Backend Software Engineer you will have full stack experience with a backend focus. You will thrive at taking on real complex problems, prioritizing the user and hunger to find the best clean solution. If you like developing user-focused products for people with actionable insights, using clever architecture and code that’s as beautiful inside and out, come join the team!

✅ What will you bring to the team?

The role of Backend Software Engineer has the following responsibilities:

  • Design, develop, and maintain complex software components
  • Develop and deploy cloud-based SaaS applications with Azure
  • Experience working with highly available, scalable, distributed systems leveraging microservices architecture
  • Uphold programming coding standards and best practices
  • Efficient Unit Testing (create, maintain, execute)
  • Strong knowledge of formal algorithmic analysis and design
  • Create and maintain documentation on the internal architecture of the system
  • Work with Agile Software development techniques including Scrum and Kanban
  • Produce technical specifications and product requirements
  • Empathy and communication skills. You can explain your ideas in a clear way and, just as important, listen actively to others
  • Thought process. Ask questions, analyze, and share your thoughts on the challenges we uncover. In other words, help the team to make the best solution to those difficult programming problems

✅ Tech Stack

  • C# Dotnet Core or .NET 5+
  • Public cloud provider Azure
  • Blazor
  • Xamarin
  • Angular and its related technologies (TypeScript, Angular CLI, RxJS)

✅ What Requirements would be great to have?

  • 3+ years of software engineering and a good understanding of OOP design rules, design and database operations
  • Bachelor’s degree in Computer Science, related field, or equivalent work experience
  • Background in SaaS
  • Strong technical skills, including architectural patterns and how/when to implement
  • Experience with SQL or similar relational databases and using document databases
  • Knowledge in UX/UI, and PrimeNG and UI testing frameworks like Karma, Jasmine, Cypress
  • Entity Framework Core
  • Fluent English

✅ What do we offer to you?

  • Fully Remote, infinite contract, full-time position
  • Unlimited PTO
  • 14 weeks of parental leave
  • A diverse, experienced, friendly team which will welcome, support and challenge you
  • BYOD – reimburse up to $1500 if you opt to purchase a device (either Mac or Windows)

⚡ Interested?  Apply today! ⚡

✅ About Our Company:

SMG is a leading experience management (XM) provider, accelerating revenue for restaurants, retailers, and other location-centric consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history rooted in The Service Profit Chain, SMG is the industry’s only software with a service (SwaS) provider—uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies.

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